Returns & Exchanges
At UBreakiFix, we stand by the quality of our repairs and parts with a straightforward return policy designed to get your electronics back in working order. If you are not completely satisfied with your purchase or service, we offer a 90-day window for most returns and warranty claims.
Initiate a Claim
Visit any of our nationwide locations with your original receipt or contact our online support team to start your return or warranty request.
Technical Assessment
Our certified technicians will inspect your device or part to verify the issue and ensure it meets our return eligibility criteria.
Package Your Item
If returning an online order, securely pack the item in its original packaging including all accessories and documentation provided at the time of purchase.
Receive Refund or Replacement
Once approved, we will issue a full refund to your original payment method or provide a replacement part to complete your repair immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing